Welcome to touchstore.com.au , owned and operated by NETERGY PTY LTD (ABN:48068231514) This website provides information, products and services subject to the following terms and conditions described below.

By accessing touchstore.com.au online or offline you are acknowledging that you have read, understood and accept, without limitation or qualification, and are bound by the Terms & Conditions of touchstore.com.au.

Privacy and security
is committed to ensuring appropriate privacy standards are maintained to protect the personal information you provide when you access and use our website. We will collect personal details from you such as your name, email address and general contact details when you subscribe to our newsletter and or purchase from us. No credit card information is stored on our server.

Use of Personal Information
With your approval, this information may be used:

  • To send news, information about our activities and general promotional material which we believe may be useful to you;
  • To deliver any products to you which you purchase from us;
  • To monitor who is accessing the website or using services offered on the website; and
  • To profile the type of people accessing the website. If you do not wish to have your personal information used in this manner or for any other specific purpose, you can contact us accordingly.
  • All private information supplied by customers to touchstore.com.au including all names, addresses, and email address are never shared, sold to third party companies. We only use your supplied email address to contact you about special offers.

touchstore.com.au does not engage in the practice of “spamming”. Promotional material will only be sent to you with your consent. If you have received an email from us that has not had your consent, you have the option to remove your email from the list.

To inform you, without obligation, of services, offers and events which they organise, your personal information may be used by any associated entity.

Security of Personal Information
We are currently only offering secure paypal checkout via the Paypal Secure Interface. While we exercise appropriate care in relation to the security of your personal information, no data transmission over the internet can be guaranteed to be completely secure. touchstore.com.au do not warrant the security of any personal information transmitted to us over the internet and you do so at your own risk.

Purchasing products from touchstore.com.au
You will exercise and rely solely on your own judgment in using the Website for purchasing products. In no event shall we be liable to you or any other person for any direct, indirect, incidental, special, punitive or consequential damages, including any loss of business or profit, goodwill, use, data or other intangible losses, arising out of any use or inability to use the Website.

All prices are in Australian Dollar.

How to Access and Update Personal Information
You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website.touchstore.com.au will only withhold access where permitted to do so by the Privacy Act.

Links to Third Party Websites
is not responsible for the conduct of any third parties linked to or from our website. Third party links accessible from this Site is not an endorsement of those website’s content, products, services or information. touchstore.com.au is not responsible for any loss or damage of any sort incurred from directly or indirectly accessing third party websites from links on touchstore.com.au.

How to Contact us
Please contact us at admin@touchstore.com.au if you have any questions or concerns in relation to the privacy of your personal information.

Additional Privacy Information
If you are interested in obtaining additional information on privacy, you can visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au

To expedite exchange or replacement to you as quickly as possible, touchstore.com.au will use the information you supplied at purchase. Please be sure to notify touchstore.com.au of any changes to your information since your last purchase.
Please note: We can only refund shipping costs if the return is a result of an error made by touchstore.com.au.


Damaged Items

As soon as you receive your order, please inspect the parcel or carton containing your purchase for any external damage that may have occurred during transport. (Please note; it is normal for parcels or cartons to have scuff marks caused in transit without the content being damaged). However, once you have opened your parcel and product damage is apparent e-mail admin@touchstore.com.au immediately. Please retain all packing material used for despatch to enable inspection by touchstore.com.au, product distributors and or manufacturers.